Terms of Use and Ordering Information

Introduction

Welcome to Ars Longa Jewels (https://arslongajewels.com/). By accessing or using this website, you agree to comply with these terms and conditions. If you do not accept these terms, please discontinue use of the site.

Legal Entity

All activities on this website are managed and operated by I.E. Kulikova Daria (TIN – 40149986).

Intellectual Property Rights

All materials on this website, including designs, text, images, and other content, belong to I.E. Kulikova Daria and/or her licensors. You are granted a limited license to view the content for personal use only. Any reproduction, distribution, or commercial use without permission is strictly prohibited.

Ordering and Manufacturing Timeline

  • The production timeline depends on the complexity of the jewelry and whether it is a custom order.
  • Production can take anywhere from 2 weeks to several months.
  • The exact timeline will be discussed with you via email during the order confirmation process.

Shipping Options

We offer several shipping options. Delivery times depend on the courier, not the store:

  • Worldwide Postal Service
  • FedEx International
  • Boxberry (available to selected countries)
  • CDEK (available to selected countries)

Delivery usually starts from 5 business days. Shipments are processed from our warehouse in Yerevan, Armenia. The actual delivery time will vary based on the courier and customs processes in the destination country.

Payment Methods

  • Bank Transfer
  • MasterCard
  • Visa

Order Cancellation and Refund Policy

  • You can cancel or request a refund only if the order is in the following statuses:
    • Awaiting Payment
    • Awaiting Confirmation
  • If the order has been confirmed or shipped, cancellations will not be accepted.
  • For ready-made jewelry, returns are accepted within 14 days of delivery, provided the item is:
    • In perfect, unworn condition
    • Returned with its original packaging
  • Shipping costs and return fees are non-refundable. Refunds will not include the original delivery fee or the cost of return shipping.

User-Generated Content

Any audio, video, text, images, or other material you submit to the website is considered “Your Content.” By posting your content, you confirm that it belongs to you and does not infringe any third-party rights. We reserve the right to remove any content without notice.

No Warranties

This website and its content are provided “as is” with no express or implied warranties. We do not guarantee the accuracy or completeness of the information on the site.

Limitation of Liability

I.E. Kulikova Daria and her representatives will not be held liable for any direct, indirect, or consequential damages arising from your use of this website.

Indemnification

You agree to indemnify and hold harmless I.E. Kulikova Daria from any claims, liabilities, damages, or expenses arising from your breach of these terms.

Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.

Changes to Terms

We reserve the right to modify these terms at any time. By continuing to use the website, you agree to review the terms regularly to stay informed about any updates.

Assignment

We may assign, transfer, or subcontract our rights and obligations under these terms without notice. You may not assign, transfer, or subcontract your rights or obligations under these terms.

Official Communication

All official communication will be conducted exclusively through email. Please ensure that you provide a valid email address for correspondence.

Governing Law and Jurisdiction

These terms are governed by the laws of Armenia, and any disputes will be resolved in the courts of Armenia.